Insurance Finder Australia :: Privacy

Insurance Finder Australia Privacy Statement

insurance-finder.com.au

This is the privacy policy statement for Insurance Finder Australia and Clark Family Pty Ltd in relation to this website.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information when you use our website and related services.

Information We Collect and How It is Used

To process your financial services referral request, Insurance Finder Australia may collect your name, phone number, email address, postcode, and other details relevant to the type of service you are requesting.

This information is used to match you with a suitable financial services provider or lender. Insurance Finder Australia, on behalf of Clark Family Pty Ltd, provides this information to one (and only one) of our trusted network of third-party partners (brokers, lenders, and insurers) so that they can contact you directly and provide the services you have requested.

We may also receive information from our broker, insurer, and lender partners, including updates or outcomes of your application, via secure electronic systems or APIs. This information is used solely for customer service, quality assurance, and compliance reporting.

If you do not provide the personal information we request, we may not be able to assist you with your referral or process your inquiry.

Disclosure of Personal Information

We may disclose your personal information to third-party providers, brokers, lenders, or service partners, some of whom may be located outside Australia. Where this occurs, we will take reasonable steps to ensure that these recipients handle your information in accordance with the APPs and maintain confidentiality and data security.

We require all third-party partners to comply with strict privacy and confidentiality obligations and to use your personal information only for the purpose of responding to your inquiry or providing the services you have requested.

Please note: Once you are referred to a third-party provider, their own privacy policy and terms will apply to any information you provide directly to them.

Cookies and Tracking Technologies

Insurance Finder Australia uses cookies to record session information and understand visitor interactions, including which pages are viewed. Cookies help us enhance system performance, improve user experience, and avoid showing you the same promotional material repeatedly.

We may also use third-party advertising or analytics services that employ cookies, pixels, or web beacons to measure ad performance and deliver relevant content. These partners may collect anonymous information about your visits to this and other websites.

By continuing to use our website, you consent to our use of cookies, including those from third-party providers, for analytics and marketing purposes.

Access and Correction of Personal Information

You may request access to the personal information we hold about you at any time. We will not charge any fee for making a request but may charge you reasonable costs incurred in providing access (e.g., photocopying or postage).

You may also request correction of your personal information if you believe it is inaccurate, out of date, incomplete, or misleading. We will respond to all access and correction requests within a reasonable timeframe.

To make a request, please contact us. We may ask you to submit your request in writing for security reasons.

Complaints and Dispute Resolution

If you have any concerns about how your personal information has been handled, please contact us so that we can investigate and resolve your concern promptly.

If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

Updates to This Policy

We regularly review and update our privacy policy to ensure ongoing compliance with applicable laws and best practices. Updates will be published on this page with the latest revision date.

Contact Us

If you have any questions about this privacy statement, how we handle your information, or your dealings with this website, please contact us.

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Insurance News

Taree Flood Lessons Renew Pressure on Insurance Affordability
Taree Flood Lessons Renew Pressure on Insurance Affordability
17 Jul 2026: Paige Estritori
A fresh roundtable in Taree has put flood insurance affordability back under the spotlight, more than a year after the May 2025 floods devastated parts of the Manning Valley and Mid North Coast. The discussion, co-hosted by Insurance Council of Australia CEO Andrew Hall and federal MP Alison Penfold, brought together business and council leaders to examine why recovery alone is not enough when the underlying flood risk remains. - read more
NIBA Code Draft Puts Broker Fee Transparency Back in Focus
NIBA Code Draft Puts Broker Fee Transparency Back in Focus
10 Jul 2026: Paige Estritori
Australia’s broker transparency debate has resurfaced after the National Insurance Brokers Association released the final draft of its revised Insurance Brokers Code of Practice for consultation. The issue centres on whether small business clients should automatically receive clearer disclosure about how their broker is paid, even when the policy they are buying is not treated as a retail insurance product under the Corporations Act. - read more
NSW Insurance Taxes Put Premium Affordability Back in Focus
NSW Insurance Taxes Put Premium Affordability Back in Focus
03 Jul 2026: Paige Estritori
New South Wales insurance customers are again at the centre of a cost-of-cover debate, after the latest state budget papers showed insurance-related taxes and levies are expected to raise more than $3 billion a year across the forward estimates. - read more
Sphere Liquidation Highlights Why Broker Due Diligence Matters
Sphere Liquidation Highlights Why Broker Due Diligence Matters
19 Jun 2026: Paige Estritori
The liquidation of authorised representative network Sphere Insurance Group has put broker governance and client continuity back under the spotlight. According to early estimates reported by Insurance News, the failed network could owe more than $11 million to creditors, including insurers, underwriting agencies and a secured lender. The figures are preliminary and based on company records, with the liquidator still investigating the group’s financial position. - read more
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The Importance of Life, Trauma and Income Protection Insurance for Families
The Importance of Life, Trauma and Income Protection Insurance for Families
When it comes to protecting your family's financial future, understanding the basics of life, trauma, and income protection insurance is crucial. These insurance types provide a safety net during challenging times and offer peace of mind for families. - read more
Understanding the Different Types of Business Insurance: What You Need to Know
Understanding the Different Types of Business Insurance: What You Need to Know
In the dynamic and often unpredictable world of business, risks and uncertainties are part of the journey. For small business owners in Australia, navigating these challenges can seem daunting. - read more
Navigating the Insurance Maze: The Role of Brokers in Simplifying Your Choices
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How to Choose the Right Insurance Broker for Your Business
How to Choose the Right Insurance Broker for Your Business
Choosing the right insurance broker is a crucial decision for your business. A good broker serves as an invaluable partner, helping you navigate the complex world of insurance. - read more

Knowledgebase
Flood Insurance:
A specific type of property insurance that covers losses and damage caused by flooding.